Privacy and Policy

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Privacy and Policy

Effective Date: 13-April-2025

Welcome to 99learn.com ("we", "us", "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform.

By accessing or using 99learn.com, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you register or use our services, we may collect:

Full Name
Email Address
Phone Number
Date of Birth
Address (optional)
Educational Background (optional)
Profile picture (optional)

b. Payment Information

When you purchase a course or subscription, we may collect:

Billing address
Payment method (handled securely via third-party payment processors)
Transaction history

c. Usage Information

We collect data on how you interact with our platform, including:

Courses accessed and progress
Search queries
Clicks and content engagement
Device and browser information
IP address
Cookies and similar technologies

2. How We Use Your Information

We use your data for purposes such as:

Creating and managing your account
Delivering courses and tracking your learning progress
Processing transactions and issuing invoices
Sending important updates, newsletters, and notifications
Providing customer support
Improving our services and content
Ensuring platform security and preventing fraud

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience. You can control cookie settings through your browser preferences.

4. Sharing Your Information

We do not sell your personal data. However, we may share your data with:

Trusted service providers: for payment processing, email delivery, hosting, etc.
Instructors: to help them manage course participants and improve delivery.
Legal authorities: if required to comply with applicable laws or protect rights, property, or safety.

All third parties are required to handle your information securely and only for the purposes specified.

5. Data Retention

We retain your personal data as long as your account is active or as needed to provide services. You may request account deletion at any time by contacting support@99learn.com.

6. Your Rights

Depending on your location and local laws, you may have the following rights:

Right to access and correct your data
Right to delete your data
Right to restrict or object to processing
Right to withdraw consent
Right to data portability

To exercise these rights, contact us at support@99learn.com.

7. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or destruction. However, no system can guarantee 100% security.

8. Third-Party Links

Our platform may contain links to external websites. We are not responsible for the privacy practices of those websites. Please review their policies separately.

9. Children's Privacy

99learn.com is not intended for children under the age of 13. We do not knowingly collect data from minors without parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes implies acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, reach out to us:

99Learn Privacy Officer
📧 Email: support@99learn.com
🌐 Website: https://www.99learn.com